Your listing is down. Let's get it back, and keep it up.

When Google suspends your Business Profile, the phone stops. Roofers, plumbers and HVAC crews feel it first, but it happens to dealerships, dental offices, salons, movers, law firms and restaurants every day. We diagnose why, fix the profile, build the evidence packet and file the one appeal you get. You pay only if the listing comes back.

Start a case (10 minutes)

1 appealGoogle allows one appeal per decision. It has to be right the first time.

5 business daysGoogle's quoted review time once an appeal is filed. Some take longer.

$0 up frontReinstatement is billed only after the appeals tool shows Approved.

How it works

Most suspensions trace back to the profile itself: a keyword in the name, a mailbox or coworking address, stacked categories, a duplicate, or an old agency still on the account. Appeals that skip the fix get denied.

Day 1

Diagnose

You fill in the intake below. We classify the suspension (profile, account-level, or verification) and send you a checklist of what to fix and which documents to pull.

Days 1–3

Fix and document

You add us as a Manager on the profile. We correct name, address, categories and service areas, remove stray users and duplicates, and assemble the packet: registration, license, utility bill, signage, storefront or vehicle photos, whatever fits your kind of business.

Day 3

File the appeal

You approve the packet. We submit the appeal with the evidence attached, track the status daily, and coach you through video verification if Google asks for it.

Pricing

Two things: get the listing back, then keep it in good standing.

Reinstatement

$650 pay on success

Suspension diagnosis and fix list within one business day
Profile corrections made with you, as Manager
Evidence packet and appeal drafted, reviewed by you, filed by us
Daily status checks; video-verification coaching
Account-level restrictions and duplicate merges: quoted separately

Invoiced only after Google's appeals tool shows Approved and the profile is visible again. If it isn't reinstated, you owe nothing.

Protection

$79 per month, per profile

Profile status checked every six hours
Alert by text and email the moment the status changes
Your evidence packet kept current and ready to file
Quarterly guideline audit of name, address, categories and users
Re-filing included if a suspension recurs

Cancel any month. We remove our Manager access within seven days of cancellation.

Multi-location

Franchises and chains with an account-level restriction or 10+ suspended profiles: quoted per profile, filed through Google's bulk appeal, protection priced per location.

Agencies

Send us your suspended clients. Wholesale reinstatement pricing, your name on the client email, our team on the appeal. Ask on the intake.

What we can and can't promise

Google decides reinstatements, not us. Here is the honest version.

We will

Work only as a Manager on your profile, never as owner
Fix the profile before filing, so the one appeal counts
Show you every document and the appeal text before anything is submitted
Hand access back within seven days when you ask

We won't

Guarantee reinstatement or a timeline. Nobody can; Google's own policy forbids the claim
Create a second profile to get around a suspension
Alter or fabricate a document. Reviewers check against public records
Appeal without your written sign-off on the packet

Start a case

Business information only. We'll reply with a diagnosis and a document checklist within one business day.

Business name on the profile Exactly as Google shows it Legal or registered name As filed with the Secretary of State Industry How customers reach you Business phone on the profile How many profiles are affected? Address on the profile Leave blank if the profile hides the address Is the address shown to customers? Service areas Cities, comma separated Website Categories on the profile Comma separated What does Google show? Reason Google gives, if any Copy the text from the red banner or appeal screen What changed on the profile in the last 90 days? Name edits, new address, new categories, new photos, anything Other profiles for this business? Old location, previous owner, a second trade Who has access to the profile? Owners, managers, any agency past or present

Documents you can provide now

State business registration Professional, trade or dealer license Utility bill or lease at the address Insurance certificate Photo of exterior signage / storefront Photo of branded vehicle Sales tax permit or tax certificate Interior photo (reception, shop floor)

Contact name Business email I own or manage this business and I understand that reinstatement is decided by Google, is not guaranteed, and that the reinstatement fee is due only if the profile is reinstated.

Takes about 10 minutes. No payment details.

Questions contractors ask

Do you only work with contractors?: No. We started with roofers and trades because they lose the most per missed call, but the process is the same for a dental office, a dealership or a salon. The evidence changes (a dealer license instead of a truck photo); the appeal does not.
Can't I just appeal it myself?: Yes, and if the cause is obvious you should. The risk is that you only get one appeal per decision. If it's denied, the next route is slower and less certain. We make sure the profile is clean and the evidence is complete before that one shot is used.
Why did this happen? We didn't do anything.: Often a change you didn't notice: a marketing vendor edited the name, a second profile was created, or Google re-checked the address. Sometimes it's a sweep of a whole category. The intake tells us which.
Should I make a new profile in the meantime?: No. A second profile for the same business is a guideline violation on its own, and it usually gets both profiles suspended.
What is video verification?: Google may ask the owner to record a short video showing the location, signage, tools of the trade and proof you work there. We'll tell you exactly what to show before you record it.
How does the protection plan know my listing is down?: Google's own status for the profile is checked every six hours through our Manager access, and Google's suspension emails to that account are caught too. You hear from us before customers tell you.
Do you need my Google password?: Never. You add our account as a Manager from inside your profile and can remove it any time.